FAQ
Check the frequently asked questions and quickly resolve any inquiries you may have.
TESOLLO FAQ
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QWhat is included with a DELTO Gripper?All DELTO Grippers include the following items:
DELTO Gripper
8-Pin Gripper Cable (3m)
Ethernet Cable (3m)
4GB USB Drive (SDK and Manuals Included)
Adapter Frame -
QIs the gripper compatible with robots from other manufacturers?Yes. DELTO Grippers can be integrated with a wide range of systems, including collaborative robots, industrial robots, and research platforms.
The supplied adapter frame supports the ISO 9409-1-50-4-M6 standard and can be mounted on most robots that support this interface. -
QAre STEP files available?Yes. Please contact support@tesollo.com if you require STEP files.
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QAre kinematic models available?Yes. DH Parameter data is available for customers who have purchased the product.
Please contact support@tesollo.com for more information. -
QWhat are the cable and connector specifications?Power and communication cables are included as standard.
For detailed pin mapping and electrical specifications, please refer to the Hardware Manual or contact support@tesollo.com. -
QWhat are the power requirements?Voltage and current requirements vary depending on the model.
Please refer to the product datasheet or manual for detailed specifications. -
QHow can I control a DELTO Gripper?DELTO Grippers provide two control modes:
Operator Mode
Uses the built-in controller
Supports Modbus TCP and Modbus RTU
Register-based control
Developer Mode
Uses a user-developed controller
Direct joint-level control
Suitable for research and development applications -
QWhich communication protocols are supported?Operator Mode
Modbus TCP
Modbus RTU (RS-485) -
QIs ROS supported?Yes. DELTO Grippers officially support ROS2.
Packages and documentation can be found on our GitHub repository:
https://github.com/tesollodelto -
QAre SDKs and APIs provided?Yes. To support a wide range of development environments, Tesollo provides:
C/C++ SDK
ROS2 Package
URCap (Universal Robots)
TMflow (Techman Robot)
Please refer to the manuals and example code for implementation details. -
QHow is payload defined?Payload depends on the grasping method.
Pinching Grasp
Envelop Grasp
Actual payload capacity may vary depending on object geometry, friction coefficient, center of gravity, and grasping method. -
QWhat is the position repeatability?Joint-level Position Repeatability is ±0.1°.
Because DELTO Grippers are multi-joint systems, Fingertip positioning accuracy may vary depending on posture and operating conditions. -
QWhat is the expected product lifetime?Each joint module has undergone more than 2 million cycle tests based on certification results from SDCC.
Actual service life may vary depending on operating conditions, speed, payload, and usage frequency. -
QCan Fingertips be removed and replaced?Yes. Fingertip modules are designed to be easily removed and replaced by the user.
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QWhat Fingertip Sensor options are available?The following Fingertip Sensor options are currently available:
6-Axis Force/Torque Sensor
3-Axis Force Sensor
Tactile Sensor
For detailed specifications, please contact support@tesollo.com. -
QCan Fingertips be customized for specific applications?Yes. Custom Fingertips can be designed and manufactured to suit your application requirements.
Please contact support@tesollo.com for further details. -
QIs initial setup training provided?Yes. Basic setup training is provided upon delivery.
The training includes:
Product Package Overview
-Gripper, Cables, USB Drive, etc
Gripper Installation
-Mounting procedures
-Power connection, Communication setup
DG Manager Training
-Installation and environment setup
-Main functions and operation
-Position/Current Control, Gain Settings, Grasp/Release, Recipe Functions
Additional training can also be provided upon request, including:
Sample Program Execution
Library Configuration -
QWhat is the warranty period?The standard warranty period is one year from the date of delivery.
Manufacturing defects are covered under warranty. -
QWhat is not covered by the warranty?The following are excluded from warranty coverage:
Damage caused by user negligence
Unauthorized modifications and improper use
Consumable or wear items
Cosmetic damage such as scratches or surface wear -
QIs an extended warranty program available?Yes. Extended warranty programs are available.
Pricing and conditions vary by product model. Please contact support@tesollo.com for details. -
QHow much does a DELTO Gripper cost?Pricing varies depending on the model and selected options.
Please contact support@tesollo.com for a Quote. -
QIs international shipping available?Yes. DELTO Grippers can be shipped to most countries worldwide.
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QIs rental available?Yes. Rental is available when demonstration units are in stock.
Please contact support@tesollo.com for availability and details.